Visitor

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2 Messages

Friday, November 6th, 2026

My Cox to Spectrum switch is made and…

First, I do not have a smart TV. I had to go through hoop after hoop to get my channels back (that I had with Cox). 

Totally different sports packages and they also include some channels you might already pay for. You’ll have to get help canceling your current subscription. Good luck doing it by phone. The biggest thing is I’ve never had lag on my TV and the WIFI on my cellphone. They came and moved my Panoramic $ modem to no avail. It registers the correct speed on their readings but I will tell you.. LAG and Slower will be your new nemesis.  

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Moderator

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1.1K Messages

17 hours ago

I am so sorry that you are having issues with wifi and with getting your cable service fixed. If I can be of any service, please reach out to us via:  

→ Chat with us instantly at spectrum.net/Chat
→ Send a message for a quick reply on Facebook at https://www.facebook.com/spectrum
→ DM us on X @Ask_Spectrum https://x.com/Ask_Spectrum
→ If you need more help, contact us at https://www.spectrum.net/contact-us

Thanks, Lisa Cox Support Forums Moderator

Visitor

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2 Messages

@LisaH​ I know I am sorry too. I wish my internet connection was the same as with Cox but it has changed. If the speed is registering then it is an equipment issue. I now have 3 mini boxes and no main unit. Since the switch I have 3dots stay on my screen lagging when I change the channel then it changes. My Iphone is significantly slower bringing up my search inquiries. It seems like I have 10 devices going with someone gaming, but it is only my senior wife and I. 

(edited)

Moderator

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304 Messages

Hello. I am filling in since Lisa is away. I'm very sorry to hear how our services are impacting your home. We are available to help. Please reach out to us at https://www.facebook.com/Spectrum/ or on X with @Ask_Spectrum for assistance. Thank you.


-Raquel

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