Visitor
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3 Messages
Frustrated
I have been a Cox customer for years….never an issue up until the last few months. Paramount plus stopped working on my Contour box….fine, I had an old box. After investigating the problem online it was time to go get a new one. Get a new one…paramount plus stops working again after a few days. Now my remote will not work at all with the new box, keeps saying I need to unpair and re-pair. I’ve had to do this everytime I put on the tv.
Now I just get an email “oops, you missed your payment”. Darn straight I missed my payment, I’ll probably just switch to Spectrum because all this aggravation is annoying. I just had to vent :-)
DannyS
Moderator
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615 Messages
29 days ago
For concerns with pairing a new remote. Instructions can be found on our website for assistance. If we can assist with any questions or concerns about your account. Please email us at cox.help@cox.com anytime. We are always happy to help.
-Dan
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