New Contributor II
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7 Messages
Why does the sound randomly stop and the service go in and out multiple times per day?
This happens almost every day. Pay way too much for such bad service.
New Contributor II
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7 Messages
This happens almost every day. Pay way too much for such bad service.
Sam1537
New Contributor
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1 Message
10 months ago
I have the same problem. Cox trucks in the neighborhood all day and nothing gets better. Same crappy internet and cable problems every day.
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ColleenD
Moderator
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1.7K Messages
10 months ago
monnea and Sam1537
I know service issues can be frustrating and I'd like to help. I was able to use each of your community forums credentials to locate your accounts. monnea I'm not finding any detected issues in your area. I would recommend using the Cox app to troubleshoot. If you need additional help once you've completed troubleshooting in the app you can email us at cox.help@cox.com or reach out on Facebook or Twitter/X.
Sam1537 when I checked your area, I found there is an outage declared due to maintenance being performed in your area. If you need additional assistance once the outage has cleared, or have any other questions please email us at cox.help@cox.com or reach out on Facebook or Twitter/X.
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GregP1
Moderator
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307 Messages
10 months ago
Hi Monnea,
We want to make sure this gets fixed. Is this issue occurring at a particular time of day?
Greg
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