AWG70508's profile

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Monday, July 24th, 2023

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TV sound not synced

My Samsung Smart TV voice sound is not synced with mouth movement? Off about a second but recently noticeable.

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Esteemed Contributor III

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3.5K Messages

2 years ago

So I can look over the manual, what model TV do you have? Also, how do you have the cable box connected to the TV? Any audio system or sound bar?

I also have a Samsung TV and the audio stops sometimes and I have to power cycle the TV to get it to work. Have you tried that?

Esteemed Contributor III

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3.5K Messages

what model TV do you have?

You can find the model number by going into Settings > Support > About this TV > Model code. I have the UN43NU6900.

Honored Contributor III

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5.7K Messages

The audio just stops?  Is the audio from your TV speakers?  I know you've ensured all firmware is up-to-date.  Where does your TV gets its programming?

Valued Contributor

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410 Messages

He said 1 second 

Esteemed Contributor III

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3.5K Messages

::edit:: Wait, who were you talking to, me or OP?

Yes, it happens if the TV has been in stand by for a long time. Mostly happens when using the built in apps like Disney+ but I think I have had the issue using blue-ray too. Hook up is simple, just the TV and a Sony BR player via HDMI.

Valued Contributor

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410 Messages

Sometimes I can fix it by rebooting my TV 

Honored Contributor III

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5.7K Messages

2 years ago

The speed of your audio signal may actually be correct or normal, but your video signal may be out-of-sync.

Disable any video-processing on your TV (and/or receiver), such as motion enhancement, video enhancement, video noise reduction, etc

If your audio and video get back in sync, you can re-enable enhancements one-by-one to find the culprit.

Valued Contributor

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410 Messages

2 years ago

My Samsung has the same issue but I'm using Dish Network not Cox 🤔

Honored Contributor III

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5.7K Messages

2 years ago

Lots of kudos in here...but we ain't fix nothing.

Valued Contributor

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410 Messages

🤣 👍👍👍👍

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