Visitor
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4 Messages
Timers Settings Are Set to On Time but They Start 1 Minute Early and Stop One Minute Late
I have all of my timers set to start/stop on time but some start 1 minute early, 1 minute late or both.
The only solution I have found is a 5 year old post that suggest to turn off "padding" in general preferences. There is no option to do so.
Any suggestion on how to fix this?


LatoyaJ
Moderator
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145 Messages
17 days ago
jimhorne247 we understand recorded programs may be stopping and stopping a little off the listed times. I'm sure this can be frustrating. When this happens, it is the network, commercials or programming that can cause the timing difference. If you see this happening with the same shows over and over, you can change the settings to start 3 minutes early and stop 3 minutes later.
Cox Support Forums Moderator
-LJ
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CurtB
Honored Contributor
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2.1K Messages
16 days ago
Cox switched to MPEG‑4 encoding in 2021. Since then, customers have reported delays. MPEG‑4 compresses the signal more efficiently than the older MPEG‑2 standard, freeing up bandwidth, but this compression process introduces a lag between the original broadcast and the delivered signal.
It's been an issue for 5 years... for everybody subscribed to Cox television service. Your only fix is to adjust recording times to start and end a minute late.
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