Visitor

 • 

3 Messages

Wednesday, June 3rd, 2026

Switch in home market

Why would Cox switch our home market (Casa Grande,AZ) from the Phoenix market to the Tucson market? We are 30 minutes from Phx and an hour from Tucson. They need to switch us back. Makes no sense. 

Oldest First
Selected Oldest First

Moderator

 • 

175 Messages

3 months ago

dnmreeves, We understand your concerns with switching home markets. Sometimes, these changes are needed for the continued service of our Customers, and are required by location status. We do not mean for this to cause a problem. We would like to investigate your location, to see if this was an actual change or an individual IP address location issue. 

For support, please email us with your concern and complete service address to Cox.Help@cox.com.

 

Cox Support Forums Moderator

-LJ

Recent Discussions

View More

Loading...