Screen Saver

With Contour you can manage settings for the power saver option on or off, change the time-frame to populate the screensaver, or the theme (Landscape, Animals, or Entertainment). As long as a TV screen has images moving and or rotating, you shouldn't have to worry about an image getting burned on your TV screen. If there is a concern about a particular design or image on the screen saver, we can help investigate that for you if you would please email us at Cox.Help@cox.com with your name, address, and if you can share a pic or description of what it is you see on your screensaver when it appears can give us some insight. 

Power Saver Option: https://www.cox.com/residential/support/contour-and-power-save-mode.html

Using the Contour Voice remote, you can hold the mic button and say Screensaver to view the screensaver options.

Thank you for the tutorial. I'm aware of how to choose the screensaver. We've been using these settings for years. What we are now seeing, out of the blue, is regardless of the screensaver you select in settings, what you end up with is rotating colors. That is the issue.

We have been experiencing the exact same thing as the OP for the last few days.  Changing the settings on the screensaver has no impact on this new behavior.  I also worry about the time/temp burning into my screen because it doesn’t move.  It remains in the bottom left of the screen

It moves, Does not say in one place and besides TVs over the years have stopped that from happening with the improved screens and it would have to stay on for many many hours even if it would do that

My screen saver is gone on all my TVs all I get is a black screen with time in left corner . Cox doesn’t know what  the problem is they sent out a tech out that didn’t know what problem was.  Does anyone know ?it’s worked since 2019 we had animals and landscaping we have contour now no screen saver at all.   

Still don't have the normal screensaver. Still see black screen, then rotating color screens :-(

No, it is still not working normally. I still only get black, green, red, etc... Screens!

Why won't someone from COX respond to us locally...

Have now even lost the colored screen…..just black with time and temp….🤬

Ours is back on this morning 

You are not wrong.  This is clearly on their end.

They came out to my house the guy didn’t know why and couldn’t do anything  We are in Gilbert always had the screen saver till about 2 weeks ago 

Hi, there. If you are having issues with your service, please email my team with your request at cox.help@cox.com so we can obtain account details and review further.

Thank you.