New Contributor
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1 Message
Picture Freeze, audio skips, fast forward freeze, constantly every program.
I have been with Cox since they first came to OKC. I have had their technician out and could not fix the problem. From my research I think the comments about COX is unwilling to fix their problems of heavy traffic, outdated and substandard equipment, software problems seems to be a problem that will not be fixed soon. This service is horrible, so good bye Cox, Hello OEC Fiber with far better prices and far better service.
JulianN
Moderator
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284 Messages
5 months ago
Hello, I am very sorry you’ve not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and do not want to see you go. Please email us your “full” name, “complete” address, and a copy of your post to Cox.Help@cox.com for further assistance. Thank you!
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