Visitor
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1 Message
My cable box is dead
It is no longer recognized by my TV as a valid input. I tried multiple TVs and resets through the endless Cox (lack of) support automated system. What can I do to get it fixed or replaced with a new box? I do not see an option for that anywhere on the Cox website.
DannyS
Moderator
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639 Messages
3 months ago
Hello, using our Cox app. Customers can also perform basic testing and send signals to their equipment. If none of this helps with these concerns. All equipment can be swapped out by visiting any of our Solution store locations. If you would like us to assist and perform some testing prior. Please contact us directly via email at cox.help@cox.com for assistance.
-Dan
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