New Contributor II
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10 Messages
HSC tuning adapter available?
I saw in a Tivo specific forum that some people in the San Diego received a new HSC Tuning Adapter from Vecima and according to them, it seems to have fixed the issue of the the Cisco Tuning Adapter constantly rebooting. Are there any plans to start rolling these out to the Phoenix market? I have had to have my tuning adapter disconnected for over a year now because of the constant rebooting and cancelling my recordings. It would be very nice to be able to actually receive all the channels I have been paying for over a year and not receiving. I know the local Cox techs, like the one that came out to my house for this issue, claim no one else is having reboot issues but me and ton of others in a Tivo specific forum beg to differ.
WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
2 years ago
This is the first time I have heard it called by it's actual name. Thank you for that. There is this thread mentioning them but I don't know where OP lives and they didn't respond for comment. I would try emailing cox.help@cox.com and asking. Be sure to share the update with the forum please.
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bryaninphx
Valued Contributor
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914 Messages
2 years ago
I'm in Phoenix, AZ
I received a phone call from the SWR Cox Executive Resolutions and spoke with Julian. Cox is coming out Saturday to replace my 3 Tuning Adapters with the new ones. He did not know when the new TA's would be available to the general customers. He said I got the last 3 available. He thought they should be available in the next few months, he didn't think they were the Vesima ones, and said they were coded In-House by Cox. We'll see.
I'll post more when I get them.
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bryaninphx
Valued Contributor
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914 Messages
2 years ago
Has anyone else with the new HSC tuning adapter noticed a change to the EAS broadcast?
It used to be a silent scrolling message at the top of the screen that did not get recorded.
Since getting the HSC adapter, I now have the old DOS style, screeching EAS screen that does get recorded into all active tuners.
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Toml66
New Contributor II
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10 Messages
2 years ago
Hopefully I will get a call in the near future since I have had Cox out more than once to fix the tuning adapter reboot. I have a feeling they are going to make me beg for it
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