wdaley's profile

New Contributor II

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8 Messages

Saturday, September 14th, 2024

Closed

Guide shows only 5 channels

Is there someway to see more than five channels in the guide? I don’t mind if the guide would be smaller, but it would be nice to see maybe seven or 10 channels at a time instead of just the five. This would make this scrolling through the shows available much quicker.

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Honored Contributor

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2K Messages

11 months ago

Cox TV (Contour 1) has a setting to change from 5 channels in the program guide to 7 channels.

Settings > Guide Options > Other Settings > Guide Text Size > Medium (7) or Large (5)

Contour probably doesn't allow you to change the number of channels displayed in the program guide, but you can look through availably preference settings here: Managing Contour Settings Preferences (cox.com)

New Contributor II

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8 Messages

If I go to settings, there is setting for guide options

Honored Contributor

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2K Messages

wdaley wrote:

If I go to settings, there is setting for guide options

That wasn't the issue.  You wanted to know how to increase the number of channels displayed in the program guide.  Do Contour guide options allow you to do that?

New Contributor II

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8 Messages

There is NO setting for guide options 

Moderator

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124 Messages

Good morning. I want to help you resolve the issue with your Guide display. The Guide settings are right in the TV Guide options, not in the settings category in the Contour menu. If you click Guide 2 times in a row, the Guide settings menu will pop up. If you need further assistance with this matter,  the public forum isn't suited to protect the personal information I will need to do so.  Please reach out to us on Twitter at CoxHelp, visit us on Facebook at  https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it. Thank you. 

Moderator

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1.8K Messages

11 months ago

Hi wdaley, if you have Contour 2 the display is set to five channels. Thank you, 

New Contributor II

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8 Messages

Is there anyway to change the setting so we can get more than five channels to show? It’s extremely slow to have to go through all the channels five at times versus seven or 10.

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