New Contributor
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3 Messages
Dvr not working
Dvr recordings are freezing, pixelating, then shuts down. The system is very slow off n on- it will take up to 40 minutes to come up in AM. Then when push buttons on remote- can take up to 1-2 mins to respond.
Already replaced remote, dvr, reset multiple times, yes plugged into wall.....
DorisM
Moderator
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118 Messages
11 months ago
I am sorry to hear you are having these issues. I would love to help get your DVR issues resolved. Please email my team with your request at cox.help@cox.com so we can obtain account details and review further. Thank you.
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