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OwlCreek

New Contributor II

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9 Messages

Tuesday, December 19th, 2023

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Contour TV Listings Not Working

For the past few days, the listings that I normally sort through on my laptop are dead in the water.  I get the standard bit about bringing up my entertainment experience but it just sits there, spinning away.  I had this problem a few years ago and it was eventually fixed.  Any updates on it this time?

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2 years ago

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Accepted Solution

JulianN

Moderator

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284 Messages

2 years ago

Hello, I am very sorry you have not had the best experience with Cox. I understand how important communication and reliable service is. We value your business, and I would be happy to help. Please email us your full name and complete address at Cox.Help@cox.com for further assistance. Thank you!

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OwlCreek

New Contributor II

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9 Messages

After playing around with it some more, I decided to try disengaging the tracking blocker on my browser (Brave) for the website (watchtv.cox.com/listings) and that resolved the issue.  I have no idea why after several years with the blocker in place, as it is for most websites I visit, the TV listings suddenly failed to load, but that appears to be the case.  Now it all works again.

2 years ago

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