Mr__Nobody's profile

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Tuesday, July 18th, 2023

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Closed Captions on Channel 4

Closed captioning is turned off in settings, but channel 4 is still showing closed captioning.  I think it's being broadcast that way.  Is everyone else seeing this?

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Honored Contributor

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2K Messages

2 years ago

@Mr. Nobody

if you manage to find your way back here, you should know that this is a user forum with contributors living in multiple states across the U.S.  Your "Channel 4" will not be the same for most of the people who read this.  If you're going to ask for channel specific information, you must specify your market, i.e. the city where you live, and the channel call letters.  A better choice would be to contact cox.help@cox.com.

So, to answer your question.  No, everyone else is not seeing that.

Esteemed Contributor III

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3.5K Messages

2 years ago

If emailing Cox leads no where, try this contact;

M.R. Rehberg 
Manager, Closed Captioning 
Cox Communications, Inc. 
1400 Lake Hearn Dr. 
Atlanta, GA. 30319
Email:
closedcaption@cox.com
Phone:
(888) 278-6660
Fax:
(404) 847-6257

Honored Contributor III

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5.7K Messages

Is this person in charge of a typing pool full of elves?

Esteemed Contributor III

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3.5K Messages

Honored Contributor III

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5.7K Messages

That's the Cox Help Desk.

Esteemed Contributor III

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3.5K Messages

No, that's this. At least chat support.

Honored Contributor III

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5.7K Messages

Chit Support

Honored Contributor III

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5.7K Messages

2 years ago

Probably NBC.

Honored Contributor

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2K Messages

2 years ago

Before you contact Cox or the guy in charge of the 1000 monkeys, you might see what happens after you reboot your cable box.

Honored Contributor

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1.9K Messages

2 years ago

Make sure Closed Captioning is ALSO off on your TV Settings. 

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