Hi Jauregui77. The issue with the cable boxes has been resolved. Please unplug the power to your cable boxes for 2 minutes to allow them to reset and then plug the power back in. If this doesn't fix the issue, please contact us via Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
LisaH
Moderator
•
950 Messages
11 months ago
Hi Jauregui77. The issue with the cable boxes has been resolved. Please unplug the power to your cable boxes for 2 minutes to allow them to reset and then plug the power back in. If this doesn't fix the issue, please contact us via Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thanks, Lisa, Cox Support Forums Moderator
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