hurdlekat's profile

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1 Message

Tuesday, September 24th, 2019

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Where do I plug in our home phone? I plugged it into the router, in Tel1 and there is no dial tone...

I also tried Tel2 and the phone jack in our home, no luck

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Former Moderator

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471 Messages

6 years ago

Hi Hurdlekat,

The phone should be plugged into Tel 1. If there is still no dial tone, you may try powering down your equipment for a few minutes. If you're phone service is still down, please send us an email to cox.help@cox.com and include your full name, account name, street address, and details of your issue.

Mary
Cox Support Forums Moderator

Contributor III

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809 Messages

6 years ago

what cox modem do yo have?

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