Skip to main content
DRVEGAS's profile
DRVEGAS

Valued Contributor

 • 

410 Messages

Thursday, April 27th, 2023

Closed

Voicemail email notifications not working

When I click on enable I get the error saying that I have disabled it.  Does anyone have any idea how to make it work?  Can anyone get the email notifications to work?

Discussions

 • 

Updated 

2 years ago

1.2K

2

0

0

Oldest First
Selected Oldest First
WiderMouthOpen

Esteemed Contributor III

 • 

3.5K Messages

2 years ago

Sounds like you are having a few problems with your phone system. Have you called Cox and had their Telephone Test Desk have a look?

11

0

DRVEGAS

Valued Contributor

 • 

410 Messages

Yes I have but they have no idea how to fix this issue.

2 years ago

0

WiderMouthOpen

Esteemed Contributor III

 • 

3.5K Messages

Did you just talk to Tier1 or did you actually have a ticket opened with Test Desk(TD)? It's been a while since I have worked at Cox so not sure if they have a TD still but it is worth a try.

2 years ago

0

DRVEGAS

Valued Contributor

 • 

410 Messages

They opened a ticket for this error but they still have no idea how to fix it.

2 years ago

Becky

Moderator

 • 

4.3K Messages

Hi Everyone, we're investigating why voice mail email notification aren't working. I'm sorry this issue has caused so much frustration! I appreciate your patience as we work to restore this feature. -Becky, Cox Support Forums Moderator

2 years ago

DRVEGAS

Valued Contributor

 • 

410 Messages

We also can't see phone numbers for incoming calls.

2 years ago

0

CurtB

Honored Contributor

 • 

2K Messages

2 years ago

I don't think voice mail email notification works.  I tried to activate it and received the following:

"Voice Mail Notifications request cannot be completed.  Please try again."

1

0

DRVEGAS

Valued Contributor

 • 

410 Messages

 I am getting the same error here.

2 years ago

0

Related Content

Loading...

Recent Discussions

View More

Loading...