New Contributor
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1 Message
Phone service
Do you have to have a phone connection for internet service? I don’t use any phones except cell but am being charged for phone service call waiting etc. can this be cancelled?
New Contributor
•
1 Message
Do you have to have a phone connection for internet service? I don’t use any phones except cell but am being charged for phone service call waiting etc. can this be cancelled?
CrystalS
Former Moderator
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440 Messages
5 years ago
No phone connections are needed for our internet service. You can cancel the phone service but you will have to call into the Customer Loyalty Team at 1-888-438-6673, Monday-Friday, 8 AM-8 PM, Saturday-Sunday, 9 AM-6 PM. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S. Cox Support Forum Moderator
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