TGlenn's profile

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Thursday, December 29th, 2022

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Phone rings 3 times then voicemail, can I adjust the # of rings?

Moms disabled and needs more time to get to the phone. Cox tech support says I’m stuck.

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Honored Contributor III

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5.7K Messages

3 years ago

I didn't see the option in the Cox setup article but found a couple aged posts:

forums.cox.com/.../set-amount-of-rings

forums.cox.com/.../amount-of-rings

Honored Contributor

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1.9K Messages

3 years ago

Yes, you can login to voicetools.cox.com and adjust the number of rings. 

Honored Contributor

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2K Messages

3 years ago

  1. Go to voicetools.cox.com
  2. Sign in with your User ID and Password.

From the Voice Tools webpage:

  1. Click Settings (to expand Settings)
  2. Toggle Voice Mail On (will allow Voice Mail to be expanded)
  3. Click Voice Mail (to expand Voice Mail settings)
  4. Configure Rings from dropdown for number of rings before Voice Mail (2 to 9)
  5. Click Save

These steps only need to be performed once to set the number of rings before incoming calls are forwarded to voicemail.  The number of rings selected can be changed by repeating this process.

Honored Contributor III

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5.7K Messages

3 years ago

Seems *78...if its still works...would be vastly quicker for Mom than logging in and clicking 15 things.

Honored Contributor

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2K Messages

Picking up your phone and pressing *78 would have been vastly quicker than typing what you did.

*78 doesn't work.  BEEP BEEP BEEP BEEP  

Honored Contributor III

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5.7K Messages

I find it empowering to machinate others into testing for me.  PLOT PLOT PLOT PLOT

I did, however, find a list of Cox star codes.

www.cox.com/.../voice-features-and-settings.html

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