Frustrated_COX3's profile

New Contributor

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5 Messages

Tuesday, September 14th, 2021

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No Caller ID info for me any more.

Since Cox gave me a new Aris modem last month I don't even get caller ID any more. How about you???

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Honored Contributor III

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5.7K Messages

4 years ago

You can log into your Cox account and reset the telephone portion (eMTA) of the combo modem.

New Contributor

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5 Messages

Tried it again just now. Let you know what happens.

New Contributor

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5 Messages

Yes, it's not help. Thanks for the suggestion.

New Contributor

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5 Messages

4 years ago

Have the same problem for four month now. They are still working on it. Scammers and spammers are having a field day with me, because of this. I am forced to pick up every call now, since I don't know who is calling. Hope we can all switch carriers soon. 

Moderator

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2.3K Messages

@Frustrated_COX_Customer, I recommend sending us an email with your full name and address to cox/help@cox.com so we can help. Thanks. -Allan, Cox Support Forums Moderator.

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