Visitor
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1 Message
latest cox app
Latest app requires an update to cox id. After updating id it keeps forcing another id update upon login through app.
Login through web does work however.
Visitor
•
1 Message
Latest app requires an update to cox id. After updating id it keeps forcing another id update upon login through app.
Login through web does work however.
HeatherS
Moderator
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195 Messages
27 minutes ago
Hello, damagecnr. Thank you for communicating the trouble you are experiencing with the Cox App. I'm glad to hear you can access your account via Cox.com. I am sorry for the difficulty you are having with the app still. I would suggest performing a force stop on the app and opening it again. If this does not work for you, please uninstall the app and then reinstall it. If that does not resolve the issue, please email us at cox.help@cox.com for account-specific support.
-Heather
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