AZNeedsAnswers's profile

New Contributor II

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3 Messages

Wednesday, January 13th, 2021

Closed

Landline cuts in and out not solved

We have the ARRIS modem setup where your phone directly plugs into the back. The past 7 month people calling my coxline line cant hear us because the phone cut in and out.         Today we received a new ARRIS modem and it is installed correctly and the cordless phone still cut in and out.

What should be my next step to check before purchasing a brand new cordless phone system, that may not even solve the problem????

Oldest First
Selected Oldest First

Former Moderator

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1.9K Messages

5 years ago

@AZNeedsAnswers

Have you tried another phone cord and make sure your plug into tel 1 port.

Jonathan J
Cox Moderator

New Contributor II

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3 Messages

We tried that and we still have a the cutting in an out. I guess I will have to buy a new phone system. That better work.

Honored Contributor III

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5.7K Messages

5 years ago

Do the callers' voices cut-in-and-out on you?

Are all calls from the same area?

New Contributor II

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3 Messages

The phone system was replace and everything is working

Honored Contributor III

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5.7K Messages

Bad phone, eh?  Thanks for the update.

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