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DRVEGAS

Valued Contributor

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410 Messages

Thursday, April 27th, 2023

Closed

Incoming phone numbers

My call history quit displaying my incoming phone numbers.  Instead it's displaying the name of the person or business or wireless caller without a phone number.  It's displaying my outgoing phone numbers properly.  What could be causing this issue?

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2 years ago

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Bruce

Honored Contributor III

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5.7K Messages

2 years ago

Is there a dropdown to show All types of calls (Incoming, Outgoing, Missed)?

Do the Incoming calls display if you download either the .csv or .pdf?

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WiderMouthOpen

Esteemed Contributor III

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3.5K Messages

I had a problem when I had Cox phone that the incoming calls wouldn't show up on the website but would show up when I download the pdf. +1 for checking.

2 years ago

0

Becky

Moderator

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4.3K Messages

2 years ago

Hi DRVEGAS, we are investigating the issue with Phone Tools Call History. Thank you for your patience as we work to restore Call History! -Becky, Cox Support Forums Moderator

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