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rpopil

New Contributor

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13 Messages

Monday, August 3rd, 2020

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Federal Universal Service Fund charge

Under phone charges, Federal Universal Service Fund charge went from $1.49 last month to $22.19 this month! Why?

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5 years ago

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MaryF

Former Moderator

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471 Messages

5 years ago

Hi Rpopil,

The purpose of the Cox Phone Forum is to allow customers to discuss technical topics related to residential Cox Digital Telephone services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

Mary
Cox Support Forums Moderator

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rl723

New Contributor

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1 Message

Okay then...As another customer, I'd like to know. Why did Federal Universal Fund Charges go from $1.49 to $22.19?!

5 years ago

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ChrisL

Former Moderator

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7.1K Messages

Universal Service Fees are mandated by the Federal Government and assessed under rules developed by the FCC to support universal service for schools, libraries, and rural health care facilities. It is calculated as a percentage of your total monthly long distance charges.

You can also visit https://bit.ly/3gEa0LB for more information regarding the Universal Service fund.

-Chris

5 years ago

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