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havinfun100

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4 Messages

Wednesday, November 4th, 2020

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Daylight savings time change

ID caller not give correct time. It is one hour off. Time on ID caller has not changed. The same thing happened in spring, until I told in the forum for Cox to change the time.

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5 years ago

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Allan

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2.3K Messages

5 years ago

@Havinfun100, Is this happening on your phone or on the tv? -Allan, Cox Support Forums Moderator.

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havinfun100

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This only happens on the phone Caller ID

. The same thing happened this spring with the time change. I reported it to Cox forum, and they eventually changed it. It is nothing to do with my equipment. Obviously Cox does not not have a built in computer program to change the time on Caller ID, when there is a time change.

5 years ago

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Becky

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4.3K Messages

Hi Fun, we've identified the issue with the Caller ID time stamp. A fix will be implemented in the next day or two, and your Caller ID time should be correct by Sunday, November 8, 2020. Thanks for bringing this to our attention! -Becky, Cox Support Forums Moderator

5 years ago

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