New Contributor
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3 Messages
Caller ID coming up as spam
When using my landline, many people are telling me that my number comes up as SPAM on their caller ID
I've never had this issue until about 2 weeks ago after a Cox scheduled maintenance in my area
I contacted tech support and they rebooted my system and told me to unplug/plug phone to modem but that didn't help.
Any ideas on how I can resolve this?
Thank you,
Bruce
Honored Contributor III
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5.7K Messages
5 years ago
Cox publishes your Caller ID for other phone companies.. Send Cox an email at cox.help@cox.com.
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JonathanJ
Former Moderator
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1.9K Messages
5 years ago
As Bruce suggested please email your full name, address, and a link to this thread to cox.help@cox.com.
Jonathan J
Cox Moderator
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bearone2
Contributor III
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1.5K Messages
4 years ago
your number can be spoofed to folks you know but doesn't come from your area code, shows them as spam.
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Bruce
Honored Contributor III
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5.7K Messages
4 years ago
You missed the key phrase, "When using my landline…" Meaning, when the OP makes a call…the call is displayed as "SPAM."
Your number can be spoofed but it’d be a 1-in-10 billion chance your spoofed number would actually be to somebody you’d know. However, if someone maliciously obtained your call history, address book, contact list, etc; it’d look like a legit call from you.
Unless telephone companies started tracing calls, they wouldn't know the origin. There was an FCC initiative (STIR/SHAKEN) to combat spoofing but it hasn't started yet.
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