Visitor

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1 Message

Sunday, October 25th, 2026

Wi-Fi signal

We had better service with Cox. This spectrum is horrible. We keep losing our connection throughout the day. What’s the deal?

Oldest First
Selected Oldest First

Honored Contributor

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2.1K Messages

8 hours ago

The deal is, there has been no change in hardware or software. The customer service and technical support have remained the same as well. If you are having issues with WiFi signal, some information can help me assist you in diagnosing the problem, since THESE forums are for Cox/Spectrum customers to assist one another.

 

What Modem/Router are you using?

 

Do you have anything connected via Ethernet, and if so, is it working ok?

 

Is the WiFi router out in the open, placed as high as it can be, and not behind anything or under anything?

Visitor

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8 Messages

7 hours ago

Horrible, indeed! To have been in business since 2014, you’d think they’d have their 💩 together by now. 🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️

Visitor

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1 Message

7 hours ago

My internet was good before the change, now it’s horrible i never have signal or is not working. 

Moderator

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161 Messages

Hi.

 

My apologies for the slow speeds. Please don't hesitate to reach out at http://m.me/Spectrum with the full name and complete address for assistance on this matter.


-L.L.

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