Visitor
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1 Message
Verify MoCa/POE filter
I want to set up moca Ethernet to avoid adding holes and running cables through my rent. I want to verify that there is a POE filter for security purposes but I can’t find/don’t have access to the POE in my condo/townhouse. How can I check or verify? The customer service rep over the phone didn’t seem to understand the question.
LatitiaS
Moderator
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540 Messages
1 day ago
Hi mvolsen8, the moca setting is disabled on your modem. Customers are able to change the setting on the modem into bridge mode and connect a standalone router to the modem. I regret we have no way of knowing were the POE is. We could schedule a technician to come out to confirm. Feel free to reach out to us via Facebook or X if you would like to secure a time frame.
→ Send a message for a quick reply on Facebook at facebook.com/spectrum
→ DM us on X @Ask_Spectrum
→ Chat with us instantly at spectrum.net/Chat
-Latitia
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