Visitor

 • 

2 Messages

Saturday, April 11th, 2026

Unplanned outage

What’s the reasoning behind this outrage. Serves will be back on around 1:30 today. This is terrible 

Oldest First
Selected Oldest First

Moderator

 • 

999 Messages

1 month ago

Hi. I regret that we don't get the information regarding why an outage occurs. I apologize for the inconvenience that this is causing. Thanks, Lisa Cox Support Forums Moderator

Visitor

 • 

1 Message

28 days ago

Twice this week we’ve had outages last several hours. This is terrible service and we need to find legal ways of holding them responsible.

Moderator

 • 

999 Messages

Hi. I apologize for the inconvenience that the outages have caused. To get assistance, please send an email to cox.help@cox.com and please include your name, address and a link to this thread. Thanks, Lisa Cox Support Forums Moderator

1 Message

I’ve not had internet service since last night. What is the issue?

Moderator

 • 

2.3K Messages

Hello. I recommend sending an email to cox.help@cox.com where we can assist you with this concern. 
-Allan

Recent Discussions

View More

Loading...