Visitor
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4 Messages
This Internet Service is the Absolute Worst!
I can’t stand Cox. Their service and support are the worst. My internet goes down for ~6 hours at a time multiple times a week, and the last couple of times I contacted them, they said they wouldn’t do anything about it because I have their StayConnect device, which DOES NOT WORK well and is something I pay for monthly.
Terrible company and terrible service/support. If you see this, jump ship ASAP if you can. I’m personally counting the days until I have another option.
MariaL
Moderator
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757 Messages
27 days ago
I sincerely apologize for the issues you have encountered with your internet service and would appreciate the opportunity to investigate. Please email us at Cox.Help@cox.com with your full name, complete address, and a link to this forum thread.
-Maria
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skinnymoe007
Visitor
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9 Messages
27 days ago
I plan to switch providers in about 7 months,my subdivision is letting another provider to put new underground service in. I pay for up to 500 MBPS,I ran various speed checks over three days. I ran 300 speed check runs got an average of just over 325MBPS. COX’S SUCKS.
3