Visitor
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1 Message
Still no internet off 10mile/guidy lane
Since the storm weve had a complete outage, 3 days ago the outage cleared on spectrum side, house still not getting internet service. Im on Pine Hill Terrace off 10mile road/ guidy lane, and tech says its on the street side so he couldnt do anything to help and just said any day now.
that was 3 days ago, any communication and time estimate to have this fixed? Over two weeks using phone data and we are starting to go mad…
ChrisJ2
Moderator
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578 Messages
14 hours ago
Hi, there. I'm really sorry for the ongoing outage here. I know this has been frustrating for you. I've pulled a random address from Guidy Ln and they have restored service. We wouldn't want you to share your address here on a public forum, but please reach out to us on Twitter at @CoxHelp, or visit us on Facebook at https://www.facebook.com/coxcommunications. We will look into this and pass along whatever information we have to you. -Chris
-Chris
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