New Contributor
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34 Messages
Spectrum. extremely disappointed
And we thought Cox was poor.
I just wasted 3 hours with 2 simple changes I needed but because the tech support people are not trained, nothing was done. Spectrum should teach their tech support how to do their job. also, do not solicit customers with addons that do not exist.
LatoyaJ
Moderator
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224 Messages
4 hours ago
smintz,
The purpose of the Internet Forum is to allow customers to discuss technical topics related to residential High Speed Internet, Video, or Phone services with other customers. If you need help with billing or other account specific issues, please feel free to reach us by phone, at @ask_spectrum or facebook.com/spectrum.
Support Forums Moderator
-LJ
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