so yesterday after they messed up my emails, said they were going to email me a mutual password, so we both could look and see emails, but they didnt do it, so now my primary email, i cant use or see, i didnt say hijack it, allow mutual access- help please

so yesterday after they messed up my emails, said they were going to email me a mutual password, so we both could look and see emails, but they didnt do it, so now my primary email, i cant use or see, i didnt say hijack it, allow mutual access- help please

I really need your help to work with me, no take over and not let use the on line webserver that is still getting current emails, just not the last year! 

you have my cell number 2002- please text me mutual password