Visitor
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2 Messages
Printer not connecting
I just got a new printer it is an Epson ET-4800. I had another printer when I switched to COX neither printers will connect to the internet.
Visitor
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2 Messages
I just got a new printer it is an Epson ET-4800. I had another printer when I switched to COX neither printers will connect to the internet.
LatitiaS
Moderator
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514 Messages
4 hours ago
Hi asayre05, I would recommend double checking your settings or perhaps resetting both the router and your printer.
-Latitia
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enrjyzr
Visitor II
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7 Messages
1 hour ago
@asayre05 your printer will probably need to connect wirelessly at 2.4gHz and not at 5.0gHz. Depending on your modem/gateway you might need to go into the settings and set your printer up that way, OR check the manual that you can find here: https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4800/s/SPT_C11CJxxxx#manuals The little screen on the printer should also be able to help you set up your printer wirelessly. You will need the information from the bottom of the modem/gateway in order to sign in, and it's usually "admin" and "password" but could be different on your modem.
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