Visitor

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2 Messages

Monday, May 4th, 2026

Port Forwading on cox panoramic gateway

I have been trying to set up WireGuard in order to access by PC when I am traveling.  I set up a port forward in the Panoramic gateway for testing.  I now need to set one up for my ipad (vs iphone I tested with).   When I look for port forward today, it doesn't show anything.   Cox helpdesk says they no longer support port forwarding so there is no way for me to cancel/remove the one that the gateway believes is still there somewhere.

Any ideas on how/where I might find the port forward rule to delete it?   Would a reset of the gateway clear it?  Factory reset maybe?  

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Moderator

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615 Messages

10 days ago

If you have created one port forwarding rule.  When returning to the app, the port forwarding option is there, but cannot be selected.  You may have an outdated version of the app.  We would recommend uninstalling and reinstalling the app first.
-Dan

Visitor

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2 Messages

@DannyS​ Thank you for your quick response.  I removed and reinstalled the app, and rebooted the cox gateway.  I could then see the port forward and was able to select and delete it.   Thanks again!

Moderator

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615 Messages

That's great to hear.  Thank you for reaching out to let us know.  If we can assist in the future.  Please reach out to us anytime.  Thanks for choosing Cox Communications. Have a great day.


-Dan

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