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Wednesday, October 21st, 2026

Payment

I am unable to make a payment thought my card is valid and I always pay with the same card the site is telling me that my card is not valid

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Moderator

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576 Messages

7 hours ago

Hi, there. I'm really sorry for the difficulty you're having with your payment method. Have you tried a different card or account as a test? If so, we can help. For questions, comments, and concerns regarding outages, billing, or other account-specific issues, we request that you reach out to us on Twitter at @CoxHelp, or visit us on Facebook at https://www.facebook.com/coxcommunications. We're glad to assist you there. -Chris

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