Visitor

 • 

1 Message

Monday, August 31st, 2026

Payment increase

hello, i’ve been charged an additional $50+ my original $80. I believe it was because I made a late payment due to my debit card being lost and me replacing it with another debit card and me not knowing that I had the other one still as a default payment method. Was wondering if there was a late fee or something of that sort and was wondering if could get resolved by any chance?

Oldest First
Selected Oldest First

Moderator

 • 

406 Messages

2 hours ago

Hello. I understand how return payment fees can be concerning, and upsetting. We'd be happy to assist with this matter. Please email us at Cox.Help@cox.com with your full name, complete street address, Cox pin, the details of your concern and a link to this post. We look forward to receiving your email so that we may assist you. 
-Julian

Recent Discussions

View More

Loading...