Packet Loss - Warner Robins, GA

https://imgur.com/a/ONPkkhH

Packet loss has been non stop where I live since COVID started, but unbearable the last 3+ weeks. I had a tech come out to my apartment complex in the past but when trying to trace the issue unless it's present at that very moment they can't really do much or escalate the issue. My guess is a heavily congested node with the upswing in zoom calls, etc.

I have gone through all of the troubleshooting steps possible on my end, but anytime from 12pm to midnight the issue persists.