Packet Loss - 10.41.32.1 (5) Disconnects Per Minute

Please send COX technicians to see what the problem is with, 10.41.32.1! I don't need a technicition Cox does...  

That is Ethernet interface of cmts probably. Show with imgur. will probably come back when ingress returns

The IP addresses shown are from Cox's network are are publicly displayed. Cox communication is required to display information readily available from the public without withholding information. Please display the information provided. Message sent  2245, May 14, 2025...

Tic Tic, weekends count as per prescience. 

Hi there. I am sorry for the Internet service issues you are experiencing. I can understand how that can be frustrating. Just to double-check, does the packet rebuild itself and reflect no loss after that particular hop? Or does the loss remain throughout each hop going forward through the destination IP? Are you able to try uploading the ping plotter results again? If not, you can email us at Cox.Help@cox.com with your full name and complete address, and we can look into this issue for you. 

-Shaun

This was repaired today, and I appreciate whoever did what. Many thanks to the service department and the technicians that repaired the issue in a very quick and efficient manner. Way to go Cox... 

Awesome! I am glad that your service has restored to the appropriate level. If anything else arises, we are available 24 hours a day, 7 days a week through our social media channels and our chat through the Cox app. Have a great rest of your evening.

-Shaun