Visitor
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1 Message
over my data plan
I have been a long customer of Cox and for some reason after they merge with spectrum I went over my data plans and had to pay extra $60, I’d like to know why.
Visitor
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1 Message
I have been a long customer of Cox and for some reason after they merge with spectrum I went over my data plans and had to pay extra $60, I’d like to know why.
HeatherS
Moderator
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210 Messages
17 hours ago
Hello cdelosreyes07. The changes that occurred were in name only and would not impact your service or data usage in any way. Below you will find a link that can help understand data usage. For account-specific support, please reach out for assistance at https://www.facebook.com/spectrum or DM us on X @Ask_Spectrum https://x.com/Ask_Spectrum.
https://www.cox.com/residential/support/how-online-activities-impact-data-usage.html
-Heather
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