@lavila01 Hi! Thank you for your post., and welcome to the Community Forums. I'm sorry to hear your TV viewing has been impacted over the past few days. I would be upset too if this happened to me. While we encourage our community members to discuss topics related to our services, billing, account and some service issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Twitter/X @CoxHelp, or visit us on Facebook.
Because this post falls outside the purpose of our forums I will be turning off replies to this thread. We look forward to receiving your email so that we may assist you.
ColleenD
Moderator
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1.8K Messages
2 hours ago
@lavila01 Hi! Thank you for your post., and welcome to the Community Forums. I'm sorry to hear your TV viewing has been impacted over the past few days. I would be upset too if this happened to me. While we encourage our community members to discuss topics related to our services, billing, account and some service issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Twitter/X @CoxHelp, or visit us on Facebook.
Because this post falls outside the purpose of our forums I will be turning off replies to this thread. We look forward to receiving your email so that we may assist you.
-Colleen
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