rodriguezemanuel232

Visitor

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1 Message

Saturday, July 18th, 2026

Outage

It’s have been 48 hours since I got the notification about an outage on my area. I need wifi for work and school. At this point they’re just playing with us. Ocean view Ave. 

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1 month ago

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JuanC

Moderator

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127 Messages

1 month ago

I completely understand how frustrating it is to be impacted by an outage and not have a specific update to share. I know you're looking for more information, and I sincerely apologize for the inconvenience and uncertainty this situation is causing. We'd love to help. Please reach out to us at cox.help@cox.com for assistance. 
 
Cox Forum Moderator

-Juan

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tech_man

New Contributor III

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68 Messages

Cox has credited my account $50.54 because of 6 Outages this past month. I wonder why there has been so many lately?

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1 month ago

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LisaH

Moderator

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1K Messages

HI. I am sorry to hear that you have had so many outages and I will be glad to investigate this. To do this, please send an email to cox.help@cox.com and please include your complete address and name. Thanks, Lisa Cox Support Forums Moderator

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1 month ago

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fernando1110060

Visitor

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165 Messages

@LisaH​ uh he was asking for the outage in his area not his place ? Just tell him why what ?

(edited)

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1 month ago

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fernando1110060

Visitor

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165 Messages

@tech_man​ you should’ve gotten more bruh , I’m still lagging and they refund me like 1.50 

(edited)

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1 month ago

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tech_man

New Contributor III

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68 Messages

@LisaH​ I’m emailing you

(edited)

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1 month ago

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