Visitor
•
1 Message
outage shows as past resolution time. how can it be updated?
can a bot update it or show resolution in the future instead of the past if it is still actively out of service?
Visitor
•
1 Message
can a bot update it or show resolution in the future instead of the past if it is still actively out of service?
StephanieS
Moderator
•
757 Messages
3 days ago
sjones4863 - Hi, the technicians that are working on the outage will be the team that updates outage information. If you'd like us to look into this further for you, please reach out to us at https://www.facebook.com/Spectrum/ or http://m.me/Spectrum. We're available to help 24/7.
-Steff
0
0