Pmmdoc1's profile

Visitor II

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3 Messages

Sunday, October 18th, 2026

no service and no information

have not had cable or internet since the storm except for a random 24 hrs 5 days ago No i formation about when or if it will be restored 

I have spoken with tech support and submitted

reports on line 

signed up foe messaging updates but have otten nothiing

Exploring alternate service providers at this time 

have been a cox customer for 30 yrs 

Peter Maniso

Oldest First
Selected Oldest First

Moderator

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148 Messages

3 hours ago

Hello. I'm very sorry to hear that you are running into this issue. Please contact us directly by using the following methods so that we can assist you with this issue.

 

→ Chat with us instantly at spectrum.net/Chat

→ Send a message for a quick reply on Facebook at https://www.facebook.com/spectrum

→ DM us on X @Ask_Spectrum https://x.com/Ask_Spectrum

→ If you need more help, contact us at https://www.spectrum.net/contact-us


-Juan

Visitor II

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3 Messages

None of those suggestions gave me any information

Moderator

 • 

148 Messages

If you contacted us in one of the way listed above and they didn't have any information about the outage then it's because none has been provided as of yet which would include the ETA as well. 
-Juan

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