No Internet

Haven’t had internet for the last 3 days. Ever since the spectrum change, my internet has been spotty and then it completely went out. Every time I check the cox app, it says the estimated time of repair is always 30 minutes later than the time I check. Then I check again later and again, its estimated time of repair is 30 minutes. I’ve tried getting in contact with support but I live in an area where service is bad so I can’t even get to the bottom of this. Very much considering driving an hour and a half away just to switch services.