3 Messages

Tuesday, August 5th, 2025

My Internet goes down nightly

It seems like every night for the last month my internet goes out almost like clockwork at 7pm. And then once the internet restores my cable channels still don't work. This is getting so frustrating. I'm paying for 1G and I'm only connected half the time and less time for the TV.  I do remote work and need a reliable internet connection which Cox lately is not. Sometimes it seems I don't get a reliable connection until after 8am and I have to us my hotspot (which is not unlimited) to work. I'm starting to look for other options. I was hoping these issues would clear, but it's been going on for over a month. As I'm typing this, I have internet this morning, but the TV channels don't work even after resetting. 

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1 Message

15 hours ago

Same or at least once a week for hours at a time 

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