Visitor

 • 

3 Messages

Sunday, September 6th, 2026

Modem

Why is my new modem that was in the box brand new, keep blinking yellow? Please someone tell me so I don’t have to wait two days to watch tv.

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Moderator

 • 

142 Messages

9 hours ago

Hello.

 

Thank you for reaching out.  My apologies for the blinking light on your modem. Please reach out at Cox.help@cox.com for assistance.  We would like to confirm that the modem is active on the account and provisioned correctly.


-L.L.

Visitor

 • 

3 Messages

Already scheduled technician to come and I shouldn’t have too

Visitor

 • 

3 Messages

9 hours ago

Why does Cox make it so damn difficult?

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