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1 Message

Saturday, August 22nd, 2026

Internet NOT WORKING

My internet is so slow recently I haven’t even been able to play a Fortnite match. A very basic game that has NEVER given me any issue, even when I first got Cox. I have done multiple internet speed tests and they all come back great but it very clearly NOT GREAT. And it’s every single device connected to the WiFi so I know it’s not a device issue. I am to the point where I am looking for another internet provider but I don’t want to if I can help it. Someone please help me I have the 1G plan 

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Moderator

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175 Messages

3 hours ago

ashtynd, I understand that you are having a speed issue. Would you mind emailing us at Cox.Help@cox.com, with your name and complete address? This will allow us an opportunity to investigate this for you and provide more specific support information.

 

Cox Support Forums Moderator

-LJ

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