Visitor

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1 Message

Wednesday, September 2nd, 2026

Internet down 89149

Chat, I'm reaching out about my home internet. We are currently experiencing an outage and I want to check if I would get a credit for the hours we have no internet. 

 

I appreciate your time 

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Moderator

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723 Messages

8 hours ago

andreyfrazier - Hi, we can certainly credit your account for any downtime. Please email us at cox.help@cox.com and include your full name, address and a link to this Forum post. Thanks! 
-Steff

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