Increased amount of "unexpected internet outages"

Hi. I am sorry that you are experiencing a lot of outages and I will be glad to check into this for you. To get started, please an email to cox.help@cox.com with your complete address and name. Thanks, Lisa, Cox Support Forums Moderator. 

Us too ! In marrero for the last 2 weeks at 8:30pm service goes out some times doesn't come back on until the next day. Too expensive to have all these problems and can never give a answer why ! 

Yep. Everything about the service feels like it’s 20 years old. Reliability, customer service, repair time when something goes wrong. And you just cannot speak to a person. What is this 2005? If I could switch to a different provider, I would in a heartbeat.

Yep. Everything about Cox Internet servers feels like it’s 20 years old. The speeds, the reliability, and customer service. You can’t even talk to a real person. What is this 2005? If I had another provider I could switch to I would in a heartbeat. Just awful.

I would also like to know why so many outages these past few months. Pretty sure it is connected to the installations of the 5 g network being installed in Phoenix. Its also the cause for some of the road construction projects around town. Cox will never be transparent or tell us the truth about what is going on.  The scarry thing is this technology is impacting our health too. By the time everyone realizes what's happening it will be too late to stop it. Money and power is all that matters to these companies.